Shipping Policy

 
Processing usually takes 1-2 business days, and rarely up to 3 days, to ship from receipt of order.
You will be notified via email with an order confirmation, then sent a tracking number (if applicable) when your order has shipped.

 

SHIPPING CHARGES BY COUNTRY

 

United States
Unless stated otherwise, we ship USPS Priority Mail, which usually takes 2-3 business days. Unfortunately, we cannot force the postal service to live up to their promises, and it has been known to take 5 or even 6 days, particularly if you live in AK or HI. The closer you are to Bristol, VA the quicker you will get your items!

 

FREE SHIPPING OVER $75 (United States only)
Purchases below $75 are charged $3.95 shipping
If you need your items faster, please contact us at customerservice@speed13.com before 11:00am EST. Mark the email as important, with subject: EXPEDITED SHIPPING, and list all contact details including your cell phone number.
 
International Shipping
Please Note: Speed 13 is not responsible for any additional import taxes or duty charges you may incur after shipment of your order. Please educate yourself on your particular country's rules, regulations, and charges regarding the importation of goods before you purchase from us.
Speed 13 is also not responsible for any delays in shipping caused by customs clearance, which can and will happen no matter how fast you choose to ship. If you have concerns about shipping, Speed 13 recommends you ship your items via Priority Mail so that you will have a tracking number.
*If you are shipping internationally and your country is not listed, or if you are ordering more than four items, please contact customerservice@speed13.com, in order to receive a shipping quote.
 
Canada
First Class Mail International (No tracking number option) - typically 2 weeks, but up to 4, plus time held in customs.
$9 - One  Item
$11 - Two items
$14 - Three items
$17 - Four items
Priority Mail International (tracking number provided)-USPS states 6-10 days to most major cities, not including time held in customs.
$20 - Up to two items
$28 - Three items
$31 - Four items
 
United Kingdom (Great Britain & Northern Ireland)
First Class Mail International (No tracking number option) - typically 3 weeks, but up to 5 weeks, plus time held in customs.
$14 - One item
$17 - Two items
$22 - Three items
$25 - Four items
Priority Mail (tracking number provided) - USPS states 6-10 days, not including time held in customs.
$24 - Up to two items
$43 - Three items
$46 - Four items
 
Ireland
First Class Mail International (No tracking number option) - typically 3 weeks, but up to 5 weeks, plus time held in customs
$14 - One item
$17 - Two items
$22 - Three items
$25 - Four items
Priority Mail (tracking number provided) - USPS states 6-10 days, not including time held in customs.
$24 - Up to two items
$38 - Three items
$40 - Four items
 
Damaged Shipment:
Please contact us within 48 hours of receipt of your order if an item has been damaged during shipping. We suggest you take some pictures of the package.
Defective Item:
Our quality control is second to none, but even we have off days I guess. Please contact us as soon as possible if you find your item is defective so that we can get it sorted as quickly as possible!

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